Original thread title was: GameShield and Max Payne 3 - adventures in futility
Been trying to get info on Max Payne 3's use of GameShield (as seen in LA Noire) from Rockstar support on Twitter. Needless to say, they've been less than helpful.
My original tweet - an innocent enough question:
Rockstar's first response - not too helpful to say the least:@RockstarSupport I notice that GameShield is being used in #MaxPayne3 on PC. Is there an activation limit? If so, do the activations reset?
My response - seems to be a reasonable response given the answer I received to my question:@PalZer0 We don't announce specific information about activation limits. It will be painless and you can install on your own computer(s).
Rockstar tries to win me back by giving me some (false) hope that I'll get the info I want.@RockstarSupport Not the answer I wanted to see. Guess I'll be cancelling my Max Payne 3 preorder now.
The second part seemed to be irrelevant so I didn't answer that one. I did offer an answer to the first part of their question - again, a reasonable info request.@PalZer0 That's not good. What information are you looking for? How many computers are you trying to install it on?
Of course, Rockstar still gives me the run around by asking a totally irrelevant question.@RockstarSupport I'm looking for how many PCs the game can be activated on, activation reset cycles and if the activation can be revoked.
Right now I'm starting to get a little frustrated and I may have shown it a little in my next tweet to them.@PalZer0 How many computers would you be wanting to install the game on?
Rockstar's latest response just takes me right back to square one again. Note that they seem to be happy to give me the brush off.@RockstarSupport I have 2 (a desktop and a laptop) but that's not what I asked.
They also give me a weak assurance regarding the DRM.@PalZer0 We don't announce max activations, reset timers, etc. but we can make sure that you can play the game on computers you own. :)
Here, I start to press them on why they won't disclose such important DRM information.@PalZer0 You would be able to install Max Payne 3 on your desktop and laptop.
EDIT: Got a less than helpful response directing me to their support form.@RockstarSupport Any particular reason why you don't announce this vitally important DRM info?
I did, however, get a straight answer out of them regarding the Steam version.@PalZer0 If you let us know your concerns about the DRM and let us know the ticket # here on Twitter, we can help: http://support.rockstargames.com/anonymous_requests/new
Here's the question I tweeted.
Here's Rockstar's response - short, sweet and to the point.@RockstarSupport Is GameShield also going to be on the Steam version?